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Slack Integration allows Altostrat to post alerts, fault notifications, and SLA breach messages into specified Slack channels, improving collaboration when issues arise.

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Prerequisites

  • A Slack workspace where you have permission to add apps or configure incoming webhooks.
  • An Altostrat account with admin rights to set up integrations.

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Setting up the Slack Webhook

1

Open Slack

Choose the channel in Slack where you want Altostrat alerts to appear.
2

Configure Incoming Webhooks

Click on the channel name → Integrations (or use Slack’s Apps directory). Search for Incoming Webhooks and click Add.Proceed to follow the in screen prompts to add the App.
3

Set a Channel & Copy the Webhook URL

Assign the webhook to your chosen channel. Slack provides a Webhook URL—copy it for the next step.

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Integrating with Altostrat

1

Navigate to Integrations in Altostrat

From the Altostrat dashboard, click Integrations.
2

Add Slack

Select Slack from the list of integrations. Paste the webhook URL you got from Slack.
3

Save & Test

Changes will be saved automatically. You can send a test notification to verify that messages appear in the correct channel.
If the test message doesn’t show up, confirm your webhook URL is correct and that Slack’s Incoming Webhook integration is active.

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Troubleshooting

  • No Slack Notifications Make sure the Slack channel allows external webhooks and that the pasted URL is correct.
  • Rate Limits Slack might throttle excessive messages. If you see warnings, reduce the alert frequency or batch notifications.
  • Check Orchestration Log See the Orchestration Log for any errors if Altostrat says notifications were sent but Slack never receives them.

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Updating or Removing the Integration

  1. Slack Under Apps in Slack, remove or reconfigure the webhook if you need a new channel or changed credentials.
  2. Altostrat In Integrations, remove or edit the Slack entry to stop or reroute notifications.
Deleting the Slack integration stops all future alerts to Slack. Ensure another notification method is in place if you rely on Slack for critical notifications.
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