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A Notification Group is a way to organize who receives alerts, when they receive them, and for which events. This helps ensure relevant teams get the notifications they need while avoiding unnecessary notifications for others.

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Setting Up a Notification Group

1

Access Notification Groups

Go to Notifications → Notification Groups in the Altostrat Portal.
2

Add a New Group

Click Add or + New to create a new Notification Group. Provide a Group Name.
3

Select Users or Roles

Choose who should receive alerts—either individual users or an entire role (e.g., “NOC Team”). Only selected users will receive notifications tied to this group.
4

Define a Business Hours Policy

If desired, link a policy specifying time windows for sending alerts (to reduce off-hours messages).
5

Pick Notification Topics

Select which types of notifications are relevant (e.g., Heartbeat Failures, Security Alerts, WAN Failover).
6

Assign to Sites (Optional)

If alerts should only apply to specific sites, limit them here. Otherwise, the group will cover all sites by default.
7

Save Group

Confirm your settings. The new group will now be active.

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Editing a Notification Group

1

Find the Group

Under Notifications → Notification Groups, locate the group you want to modify.
2

Change Settings

Adjust the group’s name, add or remove users, modify the Business Hours Policy, or expand/restrict topics.
3

Auto-Save

Most changes save automatically. Users may need to log out and log back in to see updates in some cases.

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Removing a Notification Group

Deleting a group means its members will no longer receive those alerts. Ensure critical notifications are covered by another group if needed.
1

Open Notification Groups

In Notifications → Notification Groups, select the group to remove.
2

Delete

Click the Trash icon. Confirm your choice in the dialog.
If the group was tied to certain Business Hours Policies or Alert Topics, you might need to reassign them to another group to maintain coverage.

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Tips & Best Practices

  • Segment Based on Function: Create separate groups for Security Teams, NOC Teams, Management, etc.
  • Use Business Hours Policies: Reduce alert fatigue by only notifying off-hours for critical events.
  • Review Groups Regularly: Ensure each group’s membership and topics remain relevant.
  • Combine with Integrations: Forward alerts to Slack or Microsoft Teams if needed—see Integrations.
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