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Short links let a workflow turn a long URL into a shorter temporary URL. Use them when you need to send signed report links, coupon links, dashboard links, or other long URLs through email, chat, or notification channels. In workflows, the Shorten Link action accepts a destination URL and a time-to-live in days.

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Configuration

FieldMeaning
Destination URLThe long URL the short link should redirect to. This can include workflow variables.
TTLHow long the short link remains active before expiring.
Supported TTL choices in the workflow action are:
  • 1 day
  • 3 days
  • 7 days
  • 30 days
  • 90 days
The default TTL is 7 days.

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Good Uses

  • Sharing a signed PDF or report URL from a workflow notification.
  • Sending a temporary link to a generated captive portal coupon document.
  • Making long dashboard or workflow output URLs easier to read in an email.
  • Giving an external system a short-lived redirect link instead of a permanent URL.

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Operating Guidance

  • Choose the shortest TTL that gives the recipient enough time.
  • Do not use short links as access control by themselves. The destination should still enforce its own authorization or signature where needed.
  • Avoid shortening URLs that contain secrets in query parameters.
  • Include enough context in the notification so users know why they received the link.

Workflow node reference

Review the Shorten Link action with other workflow nodes.

Captive portal configuration

Use coupon workflows and notification delivery for guest access.